Registration Details & Insurance
Rugby Alberta Membership is available to any resident of Alberta. Register as a player, coach, official, volunteer, medical staff, or supporter to become a Member and receive insurance. Through Membership, we continue to grow, develop, and manage rugby by offering programs for all ages and skill levels (recreational to high performance), educational opportunities and access to exclusive benefits and services.
Click below to explore more:
REGISTRATION & MEMBERSHIP
Rugby Alberta Membership is available to any resident of Alberta. Register as a player, coach, official, volunteer, medical staff, or supporter to become a Member and receive insurance. Through Membership, we continue to grow, develop, and manage rugby by offering programs for all ages and skill levels (recreational to high performance), educational opportunities and access to exclusive benefits and services.
Learn how to get registered below!
HOW TO REGISTER
New Members
Rugby Alberta offers a place for everyone to get involved. Whether you play, coach, or just love the Club atmosphere on game days, there are endless ways for you to join the game. To get started, register with the Alberta Rugby Club or one of our Member Clubs.
Click the links below to start your registration:
Returning Members
If you participated in the previous season as a player, coach, official, or volunteer, log in to your SportLomo account to renew your Membership for the new season. To find out when registration opens for the new season, contact your Club or the Rugby Alberta Office.
MEMBERSHIP FAQS
Refund Requests
To request a refund for your registration fees, log in to your SportLomo account to initiate the request.
Automatic Refunds: If the refund is requested within 14 days of your registration date and you have not participated in any Rugby activity (game or practice), the member qualifies for an automatic refund and the money will go back directly to the credit card used to purchase the Membership.
Manual Refunds: If the refund is requested after 14 days of your registration date and you have not participated in any Rugby activity (game or practice), the refund will be manually processed by Rugby Canada, BC Rugby and the Club separately and make separate payments to the Member.
Transfers
If you are moving between Clubs, you must get a transfer release from your old Club. Log in to your SportLomo account to initiate the transfer request. The transfer process can take several days for approval between Clubs and Provincial Unions so please allow at least 5-7 days’ notice of transfer to ensure you are properly registered with your new club.
Upgrades
If you are already a registered Member and you wish to add another role to your Membership (i.e. official, coach, etc.), log in to your SportLomo account and you can upgrade your Membership to include multiple roles without having to create a new account.
Dual Memberships
Registered members can add additional clubs to their Sportlomo accounts by requesting a dual membership. This would allow you to appear on team sheets and membership databases of both clubs.
HOW TO USE A DUAL MEMBERSHIP // no link
NATIONAL INSURANCE POLICY
Once you are a registered member, you become insured and covered under Rugby Canada’s insurance policy for the season. This includes Sports Liability Insurance, Sport Accident Insurance, Provincial Excess Medical Coverage, and Travel Coverage while on sanctioned Tours.
Under the insurance program, the activities that are covered include sanctioned or authorized activities, such as games, practices, tournaments, camps, events, and tours. Tours require a separate sanctioning application to access the Travel Coverage in the insurance program.
More information on insurance procedures:
HOW TO MAKE AN INSURANCE CLAIM (WITHIN CANADA)
Once you are a registered member, you become insured and covered under Rugby Canada’s insurance policy for the season. This includes Sports Liability Insurance, Sport Accident Insurance, Provincial Excess Medical Coverage, and Travel Coverage while on sanctioned Tours.
Under the insurance program, the activities that are covered include sanctioned or authorized activities, such as games, practices, tournaments, camps, events, and tours. Tours require a separate sanctioning application to access the Travel Coverage in the insurance program.
1. Injury Report Form
Fully complete an Injury Report Form.
2. Witness Report Form
Fully complete a Witness Report Form.
3. Expense Claim Form
Fully complete questions 1-3 on a medical expense claim form (or if dental, have your dentist complete the dental statement of claim).
4. Doctor Note
Send a doctor note and/or prescription (or physician referral for treatment).
5. Invoices
Complete your invoice.
6. Submit Claim
Email all of the above to injuryclaims@rugby.ca
Please note that all documents must be fully completed. Documents that are not fully completed could lead to a delay in processing the claim. General inquiries regarding claims can be sent to injuryclaims@rugby.ca
HOW TO MAKE AN INSURANCE CLAIM (OUTSIDE CANADA)
Travel Medical Process (tours)
Only sanctioned tours will be able to make a claim against the national insurance program. Players who have been cleared to play international can not be exposed to the National Insurance Program.
Registered Participants of Member Organizations have extensive travel coverage under the National Insurance Program. This coverage will apply while on sanctioned and approved tours for member organizations.
Sutton Special Risk Insurance works with a Medical Assistance Service provider called, On Call International. By utilizing the Travel Medical Assistance Company, On Call International, members will be able to complete the following process if injury or sickness occurs:
1. Call Emergency Services
Call 911 or country emergency phone number for an ambulance (if necessary)
2. Refer
Refer to On Call International Member Card with dedicated phone and member number, call and begin the process
On-Call International
24 hours a day, 7 days a week
E-mail: mail@oncallinternational.com
North America Only: 1-855-464-8968
Calls from elsewhere in the world: 1-603-328-1355 (collect calls are accepted)
3. Hospital
On-Call International will direct you to the closest hospital (if necessary)
4. Guarantee Of Payment
Coach, Manager, Parent, Volunteer or individual themselves must ask for GOP (Guarantee of Payment) from On Call International for all possible medical expenses or treatments or tests that may take place at the hospital or medical clinic.
5. Payment
The hospital or medical clinic will work with On Call International to arrange and receive payment.
6. Treatment
The patient will receive treatment.
7. Complete & Submit Paperwork
Complete necessary paperwork (injury and witness reports and submit to Provincial Union for forwarding to Rugby Canada and Sutton Special Risk)
Injury & Witness Report Form, available here: https://rugbycanada.sportlomo.com/procedures/
INSURANCE CONTACTS & DOCUMENTS
PERSONAL ACCIDENT CLAIMS
Sutton Special Risk
33 Young Street Suite 270
Toronto, Ontario, M5E 1G4
Email: claims@suttonspecialrisk.com
Phone: 1-800-461-3292
RUGBY CANADA INSURANCE
Rugby Canada
Phone: (250) 483-1202
Email: injuryclaims@rugby.ca
CERTIFICATE OF INSURANCE REQUEST
Email: certificaterequestscanada@marsh.com
LIABILITY CLAIMS AND INQUIRIES
Marsh Canada Limited
120 Bremner Boulevard, Suite 800
Toronto, ON M5J OA8
Email: Toronto.Claims@marsh.com
Phone: 1-866-766-3579
After Hours Phone: 416-868-2600
Fax: 416-815-3680
TRAVEL MEDICAL CLAIMS
On-Call International
24 hours a day, 7 days a week
Email: mail@oncallinternational.com
Phone, North America Only: 1-855-464-8968
Calls from elsewhere in the world: 1-603-328-1355
(collect calls are accepted)
